Survey User Guide

• Download Survey User Guide - Word doc attached to the foot of this page

Survey Creation

• Create new surveys from scratch or by copying an existing survey
• Design survey by insert an unlimited number of questions across any number of pages
• Apply design templates to control the look and feel of each survey
• Create libraries of questions that can be re-used across different surveys
• Create scored surveys by associating points values with questions
• Use page conditions based on previous answers to control which pages are displayed to each respondent
• Pipe the answer from one question into the text of a subsequent question
• Test surveys by previewing them

Survey Items

A range of survey questions and information elements that can be inserted into the survey:

• Choice - Database Dropdown
• Choice - Multiple Answers (Checkboxes)
• Choice - One Answer (Dropdown)
• Choice - One Answer (Option Buttons)
• Choice - True/False
• Choice - Yes/No
• Choice - Yes/No/NA
• Matrix - Multiple Answers per Row (Checkboxes)
• Matrix - Multiple Answers per Row (Textboxes)
• Matrix - One Answer per Row (Option Buttons)
• Matrix - Rating Scale (Numeric)
• Open Ended - Comments Box
• Open Ended - Constant Sum
• Open Ended - Date
• Open Ended - Number
• Open Ended - One Line
• Open Ended - One or More Lines
• Open Ended - Ranking
• Presentation - Heading
• Presentation - Horizontal Rule (HR)
• Presentation - HTML
• Presentation - Media
• Presentation - Message

Survey Management

• View a list of all surveys in the container grouped by survey status - pending, live or closed
• Manage survey options to control:
  • Title
  • Template
  • Language
  • Status (pending, live or closed)
  • Start and end date
  • Respondent access level (anonymous, single or multiple response, updateable or not updateable)
  • Survey completion properties (custom completion message, redirect to a URL, email response)
  • Navigation properties (back and cancel buttons)
  • Hidden fields
  • Number properties (page numbering and question numbering)
  • Administrative properties (report security, maximum responses, responses per user, days to update)
  • Owner properties

Survey Deployment

• Deploy survey links by email, web link or popup link
• Create email lists to send to
• Create personalised survey invitation messages
• Use a custom return path when sending survey invitations

Reporting

• View survey responses in aggregate or individually
• Export survey responses in HTML, Excel or CSV format
• Filter survey responses
• Survey List Report - shows survey details by container