Technical Support Hours:
The Business Hours of the Vuture Support Team covers the UK and US day for Email, Web and Phone assistance Monday through Friday (excluding company recognized holidays) 9 AM to 11 PM London time / 4 AM to 6 PM EST.

Contacting The Support Team:
During the hours mentioned phone support is offered, give us a call on:
USA: +1 8559142442 / UK: +44 8085015440 / APAC: +61 1800491758

Outside business hours support for Priority Level 1 incidents:
Technical Assistance is provided 24 x 7 x 365 for Priority Level 1 Incidents – making sure your system is always online. Our monitoring will be triggered which will get a team member online to resolve this for you, if we have an outage affecting multiple clients we will update our Status Page. All maintenance, updates, and outage communications are published via https://status.vutu.re.

Feel free to subscribe to this here to receive notifications - https://status.vutu.re/

For incidents logged outside of business hours, you should anticipate a response on the next business day.