Available functionality while the InterAction Application Server is offline:

1. Any scheduled sends which have completed their processing will go out at the scheduled time
2. Forms will load with a delay and only basic contact information will be populated 
3. Form submissions will write back to "View Stats" and be stored in your queue, which will write back to your CRM when the application server becomes available.
4. Activities (apart from Email Open activities) will be queued and written back to your CRM when it is available.

Unavailable functionality while the InterAction Application server is offline:

1. Select any CRM lists from the email send screens; selecting a CRM list will display an error
2. Send an email to any CRM list
3. Send to Trigger-based CRM lists.  If the trigger is recurring, the send will go out when your CRM is back online
4. Forms will not load personalised information (e.g. {Goes By}), only basic contact information
5. Forms will not load additional field information, only basic contact information
6. Form submissions will not write back to your CRM until it is back on line. These are stored in a queue and processed once the system becomes available. By default we queue items for approximately 22 hours. Should the Application server be unavailable for longer than this, please do contact us.
7. Email Open activities will not be written back to your CRM or the queue.