Will emails be tracked as an Open if viewed in the preview pane of the email client?

  • Jan 30, 2026
  • Knowledge

Legacy Source
Vuture
Validation Status
Not Validated
Title
Will emails be tracked as an Open if viewed in the preview pane of the email client?
URL Name
4428413954589-Will-emails-be-tracked-as-an-Open-if-viewed-in-the-preview-pane-of-the-email-client
Body

If images are loaded, then an Open is recorded whether in the preview pane or not. If the client has their preview pane enabled, and the images load within the preview pane, it will be counted as an "open" and included in the Monthly Statistics.

 

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