Forward and Print Tracking Limitations on the Email Dashboard

  • Jan 30, 2026
  • Knowledge

Legacy Source
Vuture
Validation Status
Not Validated
Title
Forward and Print Tracking Limitations on the Email Dashboard
URL Name
360020703298-Forward-and-Print-Tracking-Limitations-on-the-Email-Dashboard
Body

There are certain email clients that do not support the Forward and Print Tracking Reports on the Email Dashboard:


Outlook 2007, 2010 and 2013

  • Forward Tracking is not supported in these email clients because they strip the forward-tracking HTML
  • Print Tracking is not supported in these email clients because of a bug in the way they process documents before printing them

Entourage 2004
  • Print Tracking is not supported in this email client due to a rendering engine limitation

Yahoo Mail, AOL Mail, Outlook.com, Gmail
  • Forward Tracking is currently not supported in these email clients
  • Print Tracking is currently not supported in these email clients

GMX

  • Print tracking is not supported in this email client because it uses an attachment preloader when prints are made
Email ReportsReporting

Files(0)

Drop Files