Overview
Vuture’s Web Tracking is a Premium Feature which has been designed to help you see which of your clients and contacts are visiting your website, as well as which pages they are reading and how long they stay on your site. All of this is made possible by the contact receiving a Vuture email and clicking on a link to your website.
Prerequisites
Ask your Client Success Manager to ensure that:
Admin.System.Emails.Use Cookie is Enabled
Admin.System.Web Tracking is Enabled
Admin.System.Versions.Email Handler Version is set to ExchangeSitesRedirect
WebTrackingTask in Admin.Services is Enabled
Problems with Web Tracking? See the Troubleshooting FAQs here .
Setting up the tracking code
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Test Web Tracking Link {TrackingUrl}/security/tracker.gif in your browser.
eg: https://hannah.vuture.net/security/tracker.gif will load 1x1 pixel if it’s valid.
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Insert the following code into the <HEAD> of any page on your website that you wish to be tracked replacing {TrackingURL} with your Vuture Vx URL (usually in the format {Your Organisation}.vuturevx.com OR {Your Organisation}.vuture.net without the http:// or https:// )
<script>!function(r){var i=document.createElement("img");i.setAttribute("src","//{TrackingUrl}/security/tracker.gif?referer="+encodeURIComponent(r))}(document.referrer);</script>
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Test the tracking code by sending yourself a Vuture email with a link to the website or websites that have had the tracking code added.
Check the Web Leads, Premium Individual and Premium Company Dashboards or Web Tracking Page Activity to ensure that the tracking is working correctly.
IMPORTANT: Make sure you are logged out of the Vuture system after sending the test email but before clicking on any links.
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To include Web Tracking Script in every existing and new page, you can add the Web Tracking code to /_inc/meta_aspx
Note:
It can take few minutes to load all pages in _inc folder.
Remove any code you added manually from pages you used for testing to prevent writing duplicated website visits.
We also recommend that you add the websites you are tracking and the Vuture Tracking URL into your Trusted Sites in Internet Explorer. See FAQ here for more information
*Please be aware this function relies on cookies for tracking. Please ensure you have appropriate compliance notifications about using cookies.
Note: What should you do if the web tracking report is only showing the domain of the page visit?
Some modern browsers have changed their default referrer policy. For example, Chrome's default referrer policy is now "strict-origin-when-cross-origin". This means that only a partial request referrer is included in web requests to different domains. The web tracking request to Vuture is a cross domain request so only partial information is sent, and in turn Vuture is unable to record the exact destination of a page visit. This reduced tracking information translates to only the domain being shown in reporting.
Solution:
The website needs to be updated to have a referrer policy set in the <head> of the html. This can be done by pasting the snippet in the head tag making sure it is above the <script> tag that was added for the web tracking.
