If you are not able to send out test emails from the platform please review the following checklist before contacting support:

• Contact you IT team to ensure no changes have been made to your mail filters that would block these mailings
• Double check that your test mailing has not been sent to your spam or junk folder
• Are you the only person that is experiencing this issue?
• Can you send and receive the test mailing to a personal account ? If the answer is yes than this is a good indication that it is an internal issue and to contact your IT team.