Overview

 

Besides manually entering one or more emails to receive a CC or BCC copy of the email, you can enter one or more Standalone (CSV list) field names as an Additional CC or BCC. 

 

The field name(s) will be looked up on send and any email addresses in the field for each contact will be added to any manually entered CC or BCCs.

 

Note: Since this is a real CC or BCC, copies will be exactly the same as the original and will include all tracking codes linked to the original recipient. 

This means that if the copies are opened they will register an open against the original recipient. 

Clicking on a link to a Landing page or Form will record a Link clicked and will pre-populate the landing page or form with the original recipient's details.

 

---

Enter one or more Standalone fields in CC or BCC

 

You can specify one or more additional fields for CC and BCC which will be looked up for each contact on send. Email addresses found in these fields will be combined with any manually set CC or BCC.  If these fields do not have an email address then the email will be sent but no one will receive a copy.

 

Note: This functionality is controlled through a role-based feature. Your Account Manager can enable the feature for selected roles using the setting "Admin.Roles.Emails.Manage CC and option based on additional fields"

 

Once enabled you will see two extra fields on the send screen for CC Fields and BCC Fields when you select a Standalone list. 

Enter a comma separated list of Contact field Names into either or both of these fields.  

When you click send the email the additional fields will be looked up for each contact and the email will be cc'd or bcc'd to email addresses in this field. This will be combined with any manually entered email addresses in the CC and BCC fields.